Frequently Asked Questions.
What are the costs involved in selling my car to you?
There are no hidden costs, we don not charge you a dime. We simply hand you a check and you hand us the keys.
Do you service my area?
Yes, Ar Auto Exchange services every major city in the US, our network of affiliate dealers will buy your vehicle where and when we cant.
How quickly do you pick up my car?
Upon accepting our offer to sell your vehicle to us, you will select a date and time for us to pick up the vehicle.
Can you pick up my vehicle same day?
Yes, if needed we can arrange a same day pick up.
How long does the process take?
The process to sell your car can take a little as a day.
Why do you need my VIN or license plate number?
By providing your vin or license plate we can instantly identify the year make and model of your vehicle. Also by providing us this info you may receive a higher buyout from us.
Can I cancel my accepted buyout?
Yes if you change your mind and no longer want to sell your used car online you can do so with zero fault.
Do I need a title?
Yes, we currently only buy vehicles that have a title.
How do I prepare a title?
Simple just sign the sellers line on the title and you're all set!
Do I need to go to the local DMV?
No, you do not need to go to the DMV unless you do not have your title. If you need to get a title we will have to recant our offer until you can obtain one from the DMV.
Do I need to bring my car to be inspected?
No, we come to you. If you prefer to bring your vehicle to us, we will provide a secure location for drop off.
What if I'm not comfortable giving out my address?
That is fine we can provide a secure location for you to drop off the vehicle to us.
How does payment work?
Its simple after scheduling the pick up or drop off your vehicle you hand us the keys and we hand you a check.
Will my offer change?
Yes an offer may change if the vehicle is not as described. We ask that all potential clients describe their vehicle to the best of their knowledge.
Why has my offer changed?
If your offer has changed it could be for a few different reasons. The extent of damage to your vehicle is greater than anticipated, the vehicle condition was described incorrectly. the wrong vehicle info was entered.
Do you buy more than cars?
Unfortunately at this time we only buy vehicles.
Is Ar Auto Exchange a dealer?
Yes, Ar Auto Exchange is a licensed New York state dealer.
Is AR Auto Exchange insured and bonded
Yes, we are fully insured and bonded so doing business with us is safe.
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